Privacy Policy
Last updated: August 2026
Your Turn Coaching ("I", "me", "my") provides coaching services to individuals and employers. This Privacy Policy explains how I collect, use, store and protect your personal information in line with UK GDPR and the Data Protection Act 2018.
1. Who I am
Your Turn Coaching
Sole trader: Kaz Edge
Location: Derby, UK
Email: kaz@yourturn-coaching.com
ICO Registration Number: [add your number]
2. The data I collect
I collect personal information when you:
- Contact me through my website, email or WhatsApp
- Book a consultation or coaching session
- Complete coaching questionnaires or forms
- Sign up for emails or resources
- Visit my website (analytics cookies)
This may include:
- Name
- Email address
- Phone number
- Employer details (if relevant)
- Coaching notes and questionnaires
- Payment information (processed securely by Stripe/PayPal)
- Website usage data (analytics)
I do not collect special category data unless you choose to share it during coaching.
3. Why I collect your data (lawful basis)
Contract — To deliver coaching services, manage bookings, communicate with you and fulfil our agreement.
Legitimate Interests — To improve my services, respond to enquiries, and understand website usage.
Consent — For email marketing, newsletters or resources. You can withdraw consent at any time.
4. How your data is used
I use your information to:
- Provide coaching sessions
- Communicate with you
- Send resources or follow-up materials
- Manage bookings and payments
- Improve my website and services
- Maintain accurate coaching records
I never sell or share your data for marketing.
5. Who I share data with
Only trusted third-party providers necessary to run the business:
- Website host
- Email provider (e.g., Mailerlite)
- Payment processors (Stripe, PayPal)
- Booking system (Calendly/Acuity)
- Analytics tools (Google Analytics)
All providers comply with UK GDPR.
6. How long I keep your data
- Coaching records: up to 7 years (professional practice standard)
- Enquiry emails/messages: 12 months
- Mailing list data: until you unsubscribe
- Analytics data: 26 months (Google default)
7. Your rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Make a complaint to the ICO
To exercise any rights, email: kaz@yourturn-coaching.com
8. How I protect your data
- Secure password-protected systems
- Encrypted devices
- Limited access to coaching notes
- Secure third-party platforms
- Regular data reviews
9. Children
My services are not intended for individuals under 18.
10. Contact
If you have any questions about this policy or your data, contact: kaz@yourturn-coaching.com